How does this work?

• Book an check-in appointment online or stop in store. A professional bicycle mechanic will inspect your bike and send you an estimate along with their findings.

What if something goes wrong?

• Everyone is human. No matter what happens, we have your back. Our policy is that we "cover mechanic mistakes for 30-days" - though we do allow for some wiggle room.

When will I get my bike back?

• We'll complete your repair as soon as possible and will send you an ETA with your estimate. Some special ordered parts and larger repairs will take a little longer, but that's to be expected.

How do I pay?

• Service can be paid for online or in person - cash and card work great! We do not accept checks at this time.

Are estimates free?

• There is a variable bench fee for some estimates - this is relatively rare.

Can I return this?

• If we installed it on your bike, you probably can't return it. Opened products can be returned with a 20% restocking fee. Special ordered products are not eligible for returns and require a deposit.

Do you work on this?

• Scooter? No.
• E-dirt bike? No.
• Gas motor? No.
• Mobility equipment? No.
• Cargo bike? Call first.
• E-bike? Probably.
• Outdated suspension component? Probably not.
• Damper? Most likely.